Walkthrough
Video · 1/4
Project screens
What this project solved
The problem
Support volume grew across channels while answers had to stay aligned with live site content and policies.
What we built
Zapier-powered flows ingest site knowledge, handle chat channels, create tickets, capture leads, and escalate to humans.
Result
24/7 consistent answers on web and social with automated logging and handoff when confidence is low.
ZapierRAGWhatsAppMessengerCRM